HPE 24x7 Software Technical Support
Technical support - for VMware vCloud Suite Enterprise w/3 years 24x7 Support - OEM - upgrade from VMware vSphere with Operations Management Standard - phone consulting - 3 years - 24x7 - response time: 2 h
Out of stock
Manufacturer Hewlett Packard Enterprise
Part number U7H14E Copied
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£1,054.10 Excl VAT
- Information
HPE 3 year Proactive Care 24x7 VMware vSOM Std-vCloud Ent Upg Software Service
HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. HPE Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, HPE Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. Hewlett Packard Enterprise employs enhanced incident management procedures intended to provide rapid resolution of complex incidents.
HPE Proactive Care Svc can help you to improve the return on your investment with features designed:
- To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
- To help provide recommendations for firmware version and software patching on supported products to help prevent problems
- To help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
- To help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
HPE Software Technical Support provides comprehensive services and cost-saving updates to help you enhance the performance and availability of software from HPE and other leading vendors.
- Direct contact with HPE Response Center engineers via telephone or electronic communication for assistance.
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