Ciena Specialist Services Standard Hardware Maintenance Service
Extended service agreement - parts and labour - carry-in - repair time: 10 days - for Ciena 5170
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£1 Excl VAT
- Information
Ciena Specialist Services are designed to help you maximize your network infrastructure investment. Ciena's team of specialists collaborates with you to achieve your critical objectives with better solutions that optimize network efficiency and performance.
Reliable coverage
This service provides reliable coverage for complicated network devices, ensuring that both parts and labor are included for repairs. This keeps your equipment operational without unexpected costs.
Round-the-clock support
With service availability 24 hours a day, customers can receive technical support and assistance all week long. This feature is essential in minimizing downtime and addressing network concerns promptly.
Accessible consulting
Phone consulting is part of the service, allowing customers to obtain expert guidance for troubleshooting and resolving issues efficiently. This enhances the overall support experience.
Convenient location service
The carry-in location service simplifies the process of obtaining repairs, as customers can easily bring in their devices for maintenance without extensive delays or logistical challenges.
- Specifications
- Extended specifications
- Downloadable files